The User Support Service (SAU) is the contact point for brazilian and international scientists who develop their research in CNPEM’s National Laboratories, from the submission of proposals to their realization.

SAU is responsible for:

• Providing support in the submission of research proposals, including answering questions regarding the use of the SAU Online system;
• Providing the access and identification badges for external users;
• Remote access to proposal data;
• Management of the Financial Support;
• Providing information about the campus, transport, guesthouse, and meals;
• Providing documents to testify the realization of the proposal.